If you receive an error about your postal code during checkout, please make sure the correct country is selected in the store settings. You can change your country and currency at the bottom of the website.
Select the country where your order will be shipped (e.g. Germany or Belgium).
If the selected country doesn’t match your shipping address, your postal code may not be recognized by our system.

Nutzen Sie diesen Text, um die Fragen Ihrer Kunden möglichst ausführlich zu beantworten.

Nutzen Sie diesen Text, um die Fragen Ihrer Kunden möglichst ausführlich zu beantworten.

Want to cancel or change your order? Please email us as soon as possible at info@Modiva.fashion with your full name and order number.
We’ll do our best to process your request before the order ships.

We recommend checking our detailed size guide on each product page. If you're between sizes, we suggest sizing up for a more relaxed fit.

We use carefully selected fabrics known for their comfort, durability, and luxurious feel — including cotton blends, soft knits, and breathable stretch materials.

Our garments are pre-treated to reduce shrinkage. Always follow the care instructions on the label to maintain fit and quality.

We accept the following payment methods:

• iDEAL
• Credit cards (Visa, MasterCard, American Express)
• Apple Pay
• Google Pay
• Maestro
• Shop Pay
• Union Pay

Yes, all payments are processed through a secure, encrypted connection. Your data is fully protected.

Processing time: 1–4 business days

Delivery time within Europe: 7–10 business days, depending on your location

For all orders:

• Free shipping on orders over €50
• For orders under €50, shipping costs will be calculated at checkout

Yes, we also ship to P.O. box addresses.

Returns are accepted within 14 days if:

• The item is undamaged
• The item is in its original packaging
• The item has not been used or worn
• All original tags are still attached

Email us at info@modiva.fashion with the following details:

• Your full name
• Your order number
• The reason for return

We’ll provide you with the return address and further instructions.

Return shipping costs are at your own expense and depend on the courier you choose.

If your order hasn’t arrived after the estimated delivery time, please email info@modiva.fashion with your name and order number.
We’ll look into it immediately.